Privacy Policy

Last Updated: November 2025

Introduction

Idowell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Request a consultation through our contact form
  • Contact us via email or phone
  • Subscribe to our communications

This information may include:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

How We Use Your Information

We use the information we collect to:

  • Respond to your consultation requests and inquiries
  • Schedule and conduct nutrition consultation sessions
  • Communicate with you about our services
  • Improve our website and services
  • Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website or conducting our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent at any time

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +62 741 628 914
  • Address: Jl. Veteran No. 33, Jambi 36123, Indonesia